Ver 3.1 not working
Posted:
Wed Oct 23, 2013 9:36 pmby jw8shot
I updated from ver 3.0 to 3.1 and now the app does not work. I have checked the IP address, password, & the pin settings. The app is not communication with the controller. Any suggestion? Is there any way that I can go back to ver 3.0 it worked perfectly.
Re: Ver 3.1 not working
Posted:
Wed Oct 23, 2013 10:37 pmby support
Version 3.1 was simply a bug fixes release. Nothing major was changed, therefore, I don't see why it wouldn't
work anymore, particularly if it worked with 3.0 ... Can you give us more precisions on what you are experiencing
exactly ? Error messages, symptoms, etc ...
If it fails for any reason, try restarting the app completely by double clicking your iPhone's home button,
scrolling to the MyDoorOpener app thumbnail and swiping it up to have it removed from memory completely. Then,
try relaunching the MyDoorOpener app again and see if you are still experiencing the issue you're having ...
Keep us posted,
Re: Ver 3.1 not working
Posted:
Wed Oct 23, 2013 11:09 pmby jw8shot
rebooted controller (turned power off and then on again) and the app started to work correctly
Re: Ver 3.1 not working
Posted:
Thu Oct 24, 2013 6:54 pmby support
That's odd. At least new it's working again ... Glad to hear that.
Thanks for the update,