Sudden change

General support questions and discussions.

Sudden change

Postby fireemt538 » Tue Sep 29, 2015 5:25 pm

Wonderin if anyone has experienced this before. My setup has been working perfect for 2+ years and now all of a sudden it doesn't send notifications. When I put in the http and port in chrome it now only says 'Closed Closed Closed Cyber0219'
The app itself is working fine, just no notifications. BTW mine is set to send nitifications through email via SMTP2GO
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Re: Sudden change

Postby TVTuga » Tue Sep 29, 2015 8:21 pm

Yes, i get the same problem but it only happened after i upgrade my iPhone 6 to the new iOS 9.x so its Prowl App that not handling the iOS 9.x to well until they update the App it will be like that.
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Re: Sudden change

Postby support » Sat Oct 03, 2015 10:13 am

That's odd. We also updated to iOS 9 and also use Prowl ... I haven't seen any Prowl updates come it yet and things are still working for us.
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Re: Sudden change

Postby mandalay » Fri Oct 09, 2015 5:39 pm

I have iOS 9.0.2 on iPhone 6s Plus and Prowl app notification works fine when doors open. You might want to delete the app, reinstall it, and log in again.
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Re: Sudden change

Postby johnt365 » Fri Nov 27, 2015 11:00 am

I just noticed this issue also. The set up has worked perfect for months with notifications . However, recently, the notifications from Prowl have stopped working. I haven't touched the sketch or the app or prowl settings. But, the phone is running 9.1.

* If I send a mail to the Prowl address, it arrives instantly as a notification and in the Prowl app.

* The door opener app operates the door. The app also reports the Open and Closed status in the colored dots correctly.

I restarted my phone and 1"open" notification came through but not the closed and after that I can not get them to send again.

I have:

deleted and reinstalled Prowl

removed all devices in prowl and reinstalled.

I haven't touched the sketch or the app or prowl settings. But, the phone is running 9.1.

I am curious if you got yours fixed. I am considering creating a new API code and uploading that.

Thank you for any advice.

John
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Re: Sudden change

Postby support » Mon Nov 30, 2015 9:08 pm

Have you tried rebooting the Arduino as well ?
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Re: Sudden change

Postby johnt365 » Sun Dec 06, 2015 7:49 pm

Again, thank you for all the support on this forum.

The product and the support and community behind it are great. I have worked in hardware and software support for many years but have no experience with the Arduino or the sketches to run them.

A simple power off and back on and I am fully functioning again. It was odd that just the Prowl notifications had stopped and all else was working.

Thank you again for all the help and for this great product.

Cheers!

John
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Re: Sudden change

Postby support » Mon Dec 07, 2015 8:08 am

Glad to hear all is working again. Thanks for your positive comments!
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