New App issues

General support questions and discussions.

New App issues

Postby redcaesar » Thu Sep 26, 2013 4:51 pm

Hi overall new app works great. Was able to add my settings in and everything worked but the view where you can list multiple devices is messed up. When I firts opened it showed picture but when I try it hit it moved to the left out of screen with each press.

Can't get it back and haven't figured out how to kill app in iOS7 yet...
redcaesar
 
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Joined: Sat Sep 07, 2013 4:22 pm

Re: New App issues

Postby support » Thu Sep 26, 2013 7:41 pm

RedCaesar,

We haven't experienced any problems with the new view. Can you provide a screenshot of the
problem you've experienced in the new "list view" ? Also, the steps used to reproduce the problem
and the type of hardware used (iPhone version) ...

In iOS7, to have an app completely shutdown so that it restarts fresh, you would double click
the iPhone home button, then scroll right/left to the application you want to shutdown and
swipe it up to have it removed from memory. Next start you launch it, it'll reload from scratch.

If your problem is confirmed to be an issue, we'll have it fixed ASAP.

Thanks for your feedback,
support
Site Admin
 
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