error in installation

General support questions and discussions.

error in installation

Postby pdivris » Sat Mar 07, 2015 1:42 pm

I didn't properly follow instructions after purchasing my Door Opener App.
Now when I try to connect I'm not able to input my passcode and I'm getting a "Could not connect to server"
Can I delete the app and re-install it or will I have to purchase it again if I delete ?

OR - what can I do to correctly install the app ??
pdivris
 
Posts: 1
Joined: Sat Mar 07, 2015 1:39 pm

Re: error in installation

Postby support » Sun Mar 08, 2015 12:03 pm

Once you've purchased an app from the Apple App Store, you can download it again free of charge.

Best regards,
support
Site Admin
 
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Joined: Thu Aug 22, 2013 7:30 pm


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