Door stops when I close the app

General support questions and discussions.

Door stops when I close the app

Postby chrisswank » Tue Oct 28, 2014 9:55 am

I hadn't noticed this issue before, but now, when I tap to open the door, if the door is going up and I hit the home button on the phone, the door stops moving and does not continue to open all of the way. I am running ios 8.1 Is anyone else noticing this or has the app always functioned this way?

Thank you,
Chris
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Re: Door stops when I close the app

Postby support » Tue Oct 28, 2014 9:51 pm

I don't see how this could be. For one, I always do that (and never saw this). Second, the app sends a relay trigger operation
and that's it ... It's not communicating during the whole open/close cycle ... Are you seeing this in a consistant manner or you're
observing this once in a while? Strange ...
support
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